Need to make a change to your exam date?
Life happens. Reschedule or cancel your exam.
Reschedule or Cancel Exam
You may need to pay a fee to Prometric to reschedule or cancel your exam.
DAYS BEFORE EXAM
|
Reschedule or Cancel Fee
|
Over 15
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No charge.
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6 to 15
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$25, paid to Prometric
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5 or less
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Not allowed. See extensions.
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Return to the scheduling portal through your application to reschedule or cancel an exam.
Missed Exams and Expired Test Periods
We understand life happens, and sometimes you can’t make a scheduled exam appointment or
you forget to schedule an exam. In those cases, you can request an extension of your
90-day test period.
Request an extension for three reasons
- You cannot attend an exam happening in 5 days or less.
- You miss a scheduled exam.
- Your 90-day test period expired and you didn’t schedule an exam.
Contact us within 10 days of a missed exam or expired test period
You must request an extension within ten (10) days of a missed exam or the expiration of
your test period. Your exam application fee will not be refunded and you will have to
reapply for the exam and pay full fees again if you miss this 10 day deadline.
Contact us at certification@msncb.org to
request an extension form.
Cost of extension is $79
The cost for an extension is $79 and is non-refundable. You will only be charged if your
extension is approved. Fees are subject to change without notice.
If you miss an exam or are unable to schedule through no fault of your own, you may
request a no-fee extension. Supporting documentation may be required.
One extension for one exam registration
You may only have one extension for each exam registration.
Withdraw CMSRN Application
You must cancel any scheduled exam before you request to withdraw your CMSRN application.
Then, contact us to request a refund. All exam fees include a non-refundable $79
processing fee, no exceptions.
We review refund requests on a case-by-case basis. Supporting documentation must be
provided.
FailSafe candidates are not eligible to withdraw their application.